Documentation

Introduction

Background

The traditional insurance claim process for storm damage is often inefficient, opaque, and prone to delays and disputes. Property owners face challenges in getting timely inspections and fair assessments, while insurance providers struggle with fraud detection and cost management. Contractors and suppliers face payment delays and administrative burdens.

Blockchain technology offers a solution by providing a transparent, immutable record of all transactions and interactions, enabling smart contracts that automatically execute predefined conditions, and creating a token-based incentive system that aligns the interests of all participants.

Project Vision

The vision for this system is to create a seamless, transparent, and efficient platform that transforms the storm damage insurance claim process. By leveraging blockchain technology, the system aims to:

  • Reduce claim processing time from weeks to days
  • Increase transparency for all participants
  • Ensure fair and accurate damage assessments
  • Streamline payment processes through smart contracts
  • Create economic incentives for quality service and timely completion
  • Build trust between insurance providers, property owners, inspectors, and contractors

Document Purpose

This comprehensive documentation serves as a complete reference for the design, development, and implementation of the blockchain-based storm damage insurance claim system. It provides detailed specifications for all system components across three development stages, enabling developers, stakeholders, and investors to understand the system's architecture, functionality, and evolution.

System Overview

Core Components

The system consists of several interconnected components:

Blockchain Platform

The underlying distributed ledger technology that ensures transparency and immutability

Smart Contract System

Automated contracts that govern interactions between participants

Token Economy

"The Ambassador" utility token that facilitates transactions and incentivizes participation

User Interfaces

Web and mobile applications for different user roles

External Integrations

Connections to weather data, mapping services, and other external systems

Key Stakeholders

The system serves multiple stakeholders in the insurance ecosystem:

Insurance Providers

Companies offering storm damage insurance policies

  • Fund claims through escrow accounts
  • Verify claim legitimacy
  • Approve budgets based on assessments

Property Owners

Individuals or organizations with insured properties

  • Initiate claims after storm damage
  • Provide access for inspections
  • Pay deductibles through the platform

Inspectors

Third-party professionals who assess damage and verify claims

  • Conduct on-site inspections
  • Use AI tools for damage assessment
  • Submit detailed reports to the platform

Contractors

Service providers who perform restoration work

  • Bid on approved claims
  • Perform restoration work
  • Document milestone completions

Suppliers

Providers of materials and equipment for restoration

  • Receive automated purchase orders
  • Deliver materials to job sites
  • Receive payments through smart contracts

System Administrators

Entities managing the platform's operation

  • Maintain system infrastructure
  • Manage user onboarding and verification
  • Implement system upgrades

Development Stages

The system is designed to evolve through three distinct stages:

Foundation Stage (MVP)

Minimal viable product with core functionality

  • Ethereum blockchain
  • Basic claim registry
  • ERC-20 utility token
  • Web application
  • Weather API integration

Intermediate Stage

Enhanced features and optimized performance

  • Layer 2 solution (Polygon)
  • Enhanced smart contracts
  • Staking mechanism
  • Mobile applications
  • AI-assisted inspections

Advanced Stage

Fully mature system with cutting-edge capabilities

  • Custom blockchain with sharding
  • AI-integrated contracts
  • Dual-token economy
  • AR/VR interfaces
  • IoT and drone integration

Each stage builds upon the previous one, adding new features and capabilities while maintaining backward compatibility.

Foundation Stage

Foundation Stage Illustration

Foundation Stage Overview

The Foundation Stage represents the minimal viable product (MVP) that demonstrates the core functionality of the blockchain-based storm damage insurance claim system. It focuses on essential features that provide immediate value to users while establishing a solid foundation for future development.

Core Components

Blockchain Platform

The Foundation Stage utilizes the Ethereum blockchain as its underlying distributed ledger technology. Ethereum provides a mature, secure platform with robust smart contract capabilities, making it ideal for the initial implementation.

  • Ethereum Mainnet for production deployment
  • Ethereum Testnet (Rinkeby/Goerli) for development and testing
  • Web3.js library for blockchain interaction
  • MetaMask integration for wallet connectivity

Smart Contracts

The Foundation Stage implements a set of basic smart contracts that handle the core functionality of the system:

  • ClaimRegistry: Manages claim creation, status tracking, and lifecycle
  • InspectionManager: Handles inspection scheduling and report submission
  • EscrowPayment: Controls fund allocation and milestone-based releases
  • UserRegistry: Manages user identities and role assignments
  • TokenController: Handles token operations and basic payments

Token

The Ambassador (AMB) token is implemented as an ERC-20 token on the Ethereum blockchain. In the Foundation Stage, the token serves basic utility functions:

  • Medium of exchange for all platform transactions
  • Payment for services (inspections, repairs)
  • Fee payment for platform operations
  • Basic reputation tracking through token holdings

Interface

The Foundation Stage provides a web-based interface with responsive design for access across devices:

  • Role-based dashboards for different user types
  • Claim submission and tracking interface
  • Inspection scheduling and reporting tools
  • Document upload and management system
  • Payment tracking and history

External Integrations

The Foundation Stage includes essential external integrations:

  • Weather API: For storm verification and data correlation
  • Mapping Services: For location-based services and property identification
  • Document Storage: IPFS for decentralized storage of inspection reports and images
  • Email Notifications: For alerts and updates to users

Claim Workflow

1

Storm Event

Weather API detects qualifying storm events in specific geographic areas. The system automatically flags affected regions for potential claims.

2

Claim Initiation

Property owner submits a claim through the platform, providing basic information about the property and damage. The system verifies insurance coverage and policy details.

3

Inspection Scheduling

Inspector is assigned to the claim and schedules an inspection. This triggers a predetermined release of funds from the insurance provider to an escrow account.

4

Damage Assessment

Inspector performs on-site inspection, collecting data and images. AI-assisted tools help analyze damage patterns and suggest assessment values.

5

Report Submission

Inspector submits detailed damage report and assessment to the platform. The report is stored on IPFS with a reference hash recorded on the blockchain.

6

Budget Determination

Based on the damage assessment, the system calculates the deductible amount and insurance coverage budget. These values are recorded in the smart contract.

7

Contractor Assignment

Participating contractors are notified of the approved claim. The selected contractor accepts the job and schedules the work.

8

Material Ordering

Upon contractor assignment, the system automatically generates purchase orders for required materials from participating suppliers.

9

Restoration Work

Contractor performs restoration work with quality assurance oversight. Progress is documented and verified at predefined milestones.

10

Milestone Payments

As milestones are completed and verified, the smart contract automatically releases corresponding payments to the contractor and suppliers.

11

Final Verification

Upon completion, a final inspection verifies that all work meets quality standards. The property owner confirms satisfaction with the repairs.

12

Claim Closure

The claim is marked as complete, final payments are released, and all parties receive reputation scores based on their performance.

Smart Contract Architecture

// ClaimRegistry.sol
pragma solidity ^0.8.0;

contract ClaimRegistry {
    enum ClaimStatus { Initiated, InspectionScheduled, Assessed, Approved, InProgress, Completed }
    
    struct Claim {
        uint256 id;
        address propertyOwner;
        string propertyDetails;
        uint256 damageDate;
        ClaimStatus status;
        uint256 assessedAmount;
        uint256 deductibleAmount;
        address inspector;
        address contractor;
        string reportIPFSHash;
        uint256 createdAt;
        uint256 updatedAt;
    }
    
    mapping(uint256 => Claim) public claims;
    uint256 public claimCounter;
    
    event ClaimCreated(uint256 indexed claimId, address indexed propertyOwner);
    event ClaimStatusUpdated(uint256 indexed claimId, ClaimStatus status);
    
    function createClaim(string memory _propertyDetails, uint256 _damageDate) public returns (uint256) {
        claimCounter++;
        
        claims[claimCounter] = Claim({
            id: claimCounter,
            propertyOwner: msg.sender,
            propertyDetails: _propertyDetails,
            damageDate: _damageDate,
            status: ClaimStatus.Initiated,
            assessedAmount: 0,
            deductibleAmount: 0,
            inspector: address(0),
            contractor: address(0),
            reportIPFSHash: "",
            createdAt: block.timestamp,
            updatedAt: block.timestamp
        });
        
        emit ClaimCreated(claimCounter, msg.sender);
        return claimCounter;
    }
    
    function updateClaimStatus(uint256 _claimId, ClaimStatus _status) public {
        // Add access control and validation
        claims[_claimId].status = _status;
        claims[_claimId].updatedAt = block.timestamp;
        
        emit ClaimStatusUpdated(_claimId, _status);
    }
    
    // Additional functions for claim management...
}

The Foundation Stage implements a modular smart contract architecture with clear separation of concerns:

ClaimRegistry

Manages the lifecycle of insurance claims from initiation to completion.

  • Claim creation and status tracking
  • Property and damage information storage
  • Assignment of inspectors and contractors
  • IPFS hash references for reports and documentation

InspectionManager

Handles the inspection process and damage assessment.

  • Inspection scheduling and assignment
  • Report submission and verification
  • Damage assessment recording
  • Budget and deductible calculation

EscrowPayment

Controls the flow of funds throughout the claim process.

  • Escrow account management
  • Milestone-based payment releases
  • Deductible payment handling
  • Payment verification and logging

UserRegistry

Manages user identities and role assignments.

  • User registration and verification
  • Role assignment and permissions
  • Basic reputation tracking
  • Address validation and management

TokenController

Handles token operations and basic payments.

  • Token transfer and balance management
  • Fee calculation and collection
  • Basic reward distribution
  • Token allowance management

Interface Requirements

The Foundation Stage provides a web-based interface with the following key features:

Property Owner Dashboard

Property Owner Interface
  • Claim submission form with property details
  • Claim status tracking and history
  • Document upload for damage evidence
  • Inspection scheduling calendar
  • Contractor work progress tracking
  • Payment and deductible management

Inspector Dashboard

Inspector Interface
  • Assigned claims list and details
  • Inspection scheduling tool
  • Damage assessment form with AI assistance
  • Photo and document upload
  • Report generation and submission
  • Historical inspection records

Contractor Dashboard

Contractor Interface
  • Available claims for bidding
  • Work scheduling calendar
  • Material ordering interface
  • Milestone tracking and reporting
  • Payment status and history
  • Communication tools with property owners

Insurance Provider Dashboard

Insurance Provider Interface
  • Policy verification and management
  • Claim approval workflow
  • Budget allocation and tracking
  • Payment authorization and history
  • Analytics and reporting tools
  • Contractor and inspector performance metrics

The Foundation Stage interface is designed with responsive layouts to work across desktop and mobile devices, providing essential functionality while maintaining simplicity and ease of use.